If you’re lucky, you’ve never worked with anyone who’s either unconsciously incompetent or actively seeking to stomp on colleagues as he ascends the ladder. But if you have, you’re aware that even one person like this can wreak havoc in the workplace. Occasionally when I first start working with a new client, I’ll be made aware that there’s someone in the office who’s distrusted by co-workers because he’s viewed as either incompetent or vindictive—and it will be equally clear that management is blissfully unaware there’s a problem. His colleagues haven’t said anything, not wanting to be perceived as tattletales. Experience 20:20 Vision without glasses by undergoing cataract surgery at a world renowned eye clinic.
Short term, remaining silent means resigning yourself to some degree of stress and unhappiness at work. Long term, there may be consequences for your career. For example, Venture was once hired to work for a company where the recently departed head of marketing was viewed as a bungler by virtually everyone in the department. Yet no one had ever even tried to talk to senior management about the problems in the department—and now that the perceived bungler was gone, those left behind were held accountable for her mistakes. Experience freedom from glasses by having lasik eye surgery with the UK's best surgeons.
And rightly so, to some extent. If a co-worker or manager is having a serious negative impact on team performance, and all attempts to reverse the situation by approaching the person directly have failed, someone needs to speak up and make management aware there’s an issue. The response will depend largely on the way the matter is broached and how the conversation is conducted. Temperate language, concrete examples, and a straightforward, unapologetic approach can be highly persuasive. Anger, drama, innuendo, and personal attacks are almost guaranteed to backfire. Undergoing eye laser surgery is a great way to improve your vision and your overall lifestyle.
If there’s a consensus that a certain individual is harming the group’s performance, one approach is to choose the most diplomatic colleague to go speak to management (going en masse can create the impression of a lynch mob rather than a group of concerned corporate citizens, and in any event it becomes harder to control tone and message if a cast of thousands is in the room). The message is “I’ve been asked by my co-workers to speak to you about because we’re concerned about the impact he’s having on the company.” Stress the collective good, not how this individual has harmed or annoyed you personally. Avoid sweeping generalizations that include the words “never” or “always,” and keep the message concise. And don’t expect or demand instant results. Your goal is to sound the alarm so that higher-ups know there’s a problem that’s affecting productivity and morale. They need time to figure out how to respond. I understand that bespoke laser eye surgery can provide excellent results.
On occasion, I have received emails from employees complaining about a colleague, and while I appreciate that it can be difficult to have these kinds of conversations face to face, I think it’s more dangerous to conduct them electronically. Even the most carefully worded email can read like a poison pen letter when the purpose is to draw attention to someone’s failings. The best and most persuasive way to raise legitimate concerns is in person, where a harsh message can be softened by body language and a calm, measured tone of voice. The feeling of being able to see correctly after your lens replacement surgery is a feeling that cannot be beaten,